PRIVACY & SECURITY
 

Privacy Policy

This Privacy Policy is effective as of September 28, 2012

 

Privacy Policy

 

This Privacy Policy governs the use and disclosure of personal information we, LA Ilusion, Inc. ("LA Ilusion", "we", "us" or "our"), collect based on your use of our website http://www.Ilusion.com/us ("Ilusion.com/us" or this or our "website"). As a customer ("customer" "user", "you" or "your") of LA Ilusion, we understand that you may have privacy concerns when using our web site and disclosing certain personal information. This Privacy Policy, subject to amendment from time to time, has been adopted by us to address those concerns. It is important to us that your personal information remains just that, "personal" and we are committed to handling it responsibly and in accordance with this Privacy Policy.

BY USING THIS WEBSITE, YOU EXPRESSLY ACCEPT AND AGREE TO BE BOUND BY AND ABIDE BY THE TERMSSET FORTH IN THIS PRIVACY POLICY.

 

California Privacy Rights -CA Residents

 

California residents may make a written request to us regarding whether their Personal Information is shared with third parties for third-party direct marketing purposes. If you are a California resident and would like to exercise your rights under California law, please send your written request to the email address or mailing address below. Your written request must include your address so that we may provide you with a notice and the proper third party direct marketing opt out form within thirty (30) days of receiving your written request.

Email: CustomerService@Ilusion.com (please use the words "California Privacy Rights" in the subject line)

Mailing Address: LA Ilusion, Inc. 5555 Tegraph Rd.,  Commerce, CA 90040

 

Collection of Personal Information

 

Our Privacy Policy applies only to Personal Information that we collect from you, our customer, based on your use of our website. "Personal Information" is any identifying information you voluntarily provide to us while using our website, such as your name, email address, home address, telephone number, credit or debit card information, etc. Please note that when you request us to ship products to a shipping address of a third party, we also will collect that shipping address and use it in accordance with this Privacy Policy. Although you are not required to register at Ilusion.com/us, your Personal Information is needed to process and fulfill your order and to help us better serve you.

Likewise, we may collect non-personal information about your visits to our website, including the pages you view, the search terms you enter, the links and ads you click and other actions you take in connection with our website. We may also collect certain non-personal information such as your Internet Protocol (IP) address, the type of operating system you are using, browser type and language, access times, and similar technical data.

We may use "cookies" to enable you to sign in and to help personalize your online experience. A cookie is a piece of text that is placed on your computer's hard drive. Depending on the settings you have selected, your browser adds the text to your device as a small file. You can change the browser settings. Note that many browsers are set to accept cookies by default. We may use cookies to store your preferences and other information on your computer in order to save you time by eliminating the need to enter the same information repeatedly.

We may also collect demographic information, such as your business or company information, age, gender, interests, preferences and favorites. Forms that you may fill in will indicate whether information requested is mandatory or voluntary.

In addition, in order to offer you a more consistent and personalized experience, we may use certain technology which compiles anonymous information about your use of our website. We may combine this anonymous information collected with your Personal Information in order to improve our future marketing efforts, send you information that may be of interest, enhance your shopping experience, etc. We may also supplement the information we collect with information obtained from other parties. By using our website, you expressly consent to our tracking such anonymous information.

 

How We Use Personal Information

 

We may use your Personal Information to: (a) create an account and/or carry out the transaction (purchase of products) you have requested; (b) send communications to you, such as your transaction status (for example, order availability, confirmations, etc.), emails, promotional offers, marketing materials and customer surveys; (c) improve our products, customer service or marketing efforts (including the content and advertisements on our website), technologies, communications and relationship with you; (d) respond to any of your requests (including, but not limited to, processing orders; (e) respond to customer service matters, comments, questions or suggestions, etc.; (f) trace use of our website for internal research purposes; and/or (g) provide any necessary notices.

 

Disclosure to Third Parties

 

We may share and disclose your Personal Information to affiliates for marketing and/or administrative purposes. We may also disclose your personal information in connection with law enforcement, fraud prevention or other legal action, as required by law or regulation, or if we reasonably believe it is necessary to protect us, our customers or the public.

On occasion, we may contract with other companies to provide certain services to us, including, but not limited to, credit card processing, shipping, email distribution, etc. In doing so, we attempt to ensure all Personal Information is maintained and used as set forth in this Privacy Policy. Any such, third part companies are prohibited from using your Personal Information for their own marketing purposes or from sharing this information with others although we cannot guarantee security of Personal Information in such case and are not liable for misuse of it by others. Likewise, LA Ilusion reserves the right to transfer or rent all Personal Information in our possession as part of any purchase and sale or transfer transaction of LA Ilusion/its assets to a third party.

 

Accessing Your Account; Updating Your Personal Information; E-mail Unsubscribe Options

 

We want to help you keep your Personal Information accurate. If you are registered with us, to view or edit your Personal Information that has been stored online in your LA Ilusion "My Account", please visit the My Account section of our website. For the security of your account, you will be required to sign in to your password-protected account.

 

Marketing Communications

 

In using our website you may choose to receive or not receive marketing communications from us. At any time, you may request that you be unsubscribed from our email marketing database by sending us an email request to CustomerService@Ilusion.com, or you may send a written request to LA Ilusion, Inc., 3510 Garfield Avenue, Commerce, California 90040. In addition, each time we send you an email marketing message, you have the option to unsubscribe from the promotional email list by simply clicking the unsubscribe link. We may, however, continue to contact you via email for administrative or informational purposes and to process your order.

 

Collection and Use of Children's Personal Information

 

LA Ilusion takes children's privacy seriously. We do not knowingly collect personal information from children under the age of 13 through our website. If you are under 18 years of age, please do not submit any personal information through our website without the express consent and participation of a parent or guardian.

 

Third-Party Websites

 

Please be aware that other websites that may be accessed through our website may collect personally identifiable information about you. The information practices of those third party websites linked to our website are not covered by this Privacy Policy. We may also use third parties to host and display our branded social media fan pages (such as Facebook, Twitter and/or YouTube) and/or display advertising on this website and our other communications which you may choose to receive. Please be aware we do not control those third party sites or their privacy practices and this Privacy Policy does not cover any use of Personal Information that a third party may collect from you or that you make available via one of our branded social media pages on a third party platform. When you participate in any third party sites, the information you submit will be received and used by such third party pursuant to their privacy policies and will also be received by us for our use in accordance with this Privacy Policy.

 

Customized and Behavioral Advertising

 

Advertisements displayed to you on this website and elsewhere on the internet may be customized to your interests and preferences, based on your Personal Information and other information collected through use of our website and the internet in general. You have the right to opt out. To opt-out of this practice, please visit: www.networkadvertising.org/managing/optout.asp.

 

Privacy Policy Updates

 

We reserve the right, at our discretion, to change, modify, add, or remove portions of this Privacy Policy at any time and we will post notice of the changes and the amended Privacy Policy on our website. We encourage you to periodically review our Privacy Policy to be informed of how we are protecting your Personal Information and for any material changes. Your continued use of our website following the posting of changes to this Privacy Policy will mean that you accept those changes in all respects.

 

Security

 

We maintain reasonable standards of security and confidentiality with respect to your Personal Information. However, it is possible that third parties may unlawfully intercept or access Personal Information stored on our systems. Please remember that no technological environment is completely secure and we cannot guarantee the confidentiality of any Personal Information, communication or material transmitted or posted on our website.

 

Phishing

 

Phishing ("Fishing") is an attempt to steal consumers’ personal identity data and financial account credentials through fraudulent emails designed to look as though they were being sent by legitimate businesses. WE WILL NEVER SEND EMAILS ASKING YOU TO PROVIDE OR CONFIRM SENSITIVE PERSONAL INFORMATION OR YOUR USERNAME OR PASSWORD! If you receive such email communication appearing to be from this website, please forward the fraudulent email immediately to us at CustomerService@Ilusion.com (please use the word "Phishing" in the subject line) and immediately delete the fraudulent e-mail from your computer.

 

Other Terms and Conditions

 

For other terms and conditions that apply to your use of the LA Ilusion website, please review our Terms of Use. Any terms that are not defined in this Privacy Policy shall have the meaning given in the Terms of Use.

 

Contact Us

 

If you have any questions about this Privacy Policy, please contact us by using any of the methods shown on our "Contact Us" page.

This Privacy Policy was Last Updated on: September 28, 2012